. Please indicate your requirements, such as colors, packages, value of declaration etc, at Atelierdelarozeille.com Trade Manager or email when you make payment.and give us the correct address, We are not responsible for the wrong and unreachable address.
. If we offer free shipping for the items, We will NOT be respible for any delays because of carrier mishandling, customs delay, import tariffs, national policy of customer, or any other circumstances beyond our control.
. We accept Credit card, T/T, QIWI Wallet, Western Union, Escrow.
. We will only ship items to the delivery address you confirmed with Atelierdelarozeille.com, so please confirm the registered address on Atelierdelarozeille.com website is correct.
. Import duties, taxes, and charges are not included in the item price or shipping cost, We are not responsible for any custom duty or import tax. Thank you for your understanding.
. If the item is free shipping, and Items will be only sent out via a registered air mail within 13 days after the payments cleared.
. Item shipping tracking number will be advised to you. Please keep contacting with local post after your get the tracking number.
. Items will be shipped via China Post Air Mail, and about 15-90 working days you can receive the item. Please contact us first if you don\\\'t receive item for more than 30 days. Thanks for your understanding.
. Delivery Time upon purchase Locations
. We also support fast shipment by "EMS" "DHL" "UPS" "FEDEX" and so on. (please notes all these express need additional cost from you).
. All our product have been checked and packaged in good condition.
. If you are not satisfied when you receive your item, please return it within 30 days for a replacement or money back.
. Please keep all original items undamaged in re-saleable condition for return items. Return shipment cost is the buyer\\\'s responsibility.
. Please contact us before you return it.
. Feedback is very important to the Atelierdelarozeille.com buy experience. We believe you can enjoy good buyer experience with us. If you are satisfied with your purchase and our total service, please take a minute to leave us a positive feedback with an overall Detailed Selling Rating(DSR) of 5-Star.
. If you encounter any problems about anything, please feel free to send us inquiry and we will do our best to assist you solve the issue.
. If you feel any insatisfaction, please also feel free to let us know to give us a second chance to correct it before you decide to leave any neutral or negative feedback.
. We do help and resolve problems all the time, reply will be done within 48 hours. If you don\\\'t get a reply, please resend your message again.
. Please contact us via Atelierdelarozeille.com Email.